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Network Support Engineer

Deadline: July 10, 2024

Business Development & Coordinator

Deadline: July 10, 2024

Deputy General Manager Engineering”

Deadline: July 10, 2024

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Experience: 1-2 Years of relevant experience

Qualification: BE/BS/ME/MS Computer Science /Telecom Engineering.

Certifications: Minimum CCNA/CCSA/CCNP

DUTIES AND RESPONSIBILITIES:

  • Install, integrate, and support desktop-based and server-supported technologies.
  • Hands-on experience with configuring Ubiquiti Wireless devices, such as PowerBeam M400, Rocket M5, and AirFiber 5xHD.
  • Coordinate with clients to troubleshoot and resolve application issues.
  • Build and maintain strategic business relationships with vendors and networking systems.
  • Install, repair, and upgrade networks, providing technical and onsite support.
  • Maintain service quality and perform preventative maintenance.
  • Ensure adherence to company-established compliance protocols.
  • Manage newly inducted tools, technologies, and equipment for product generation and promotional frameworks.
  • Provide backup support to Network Operations Center (NOC) and manage operating field groups.
  • Monitor and resolve all customer trouble tickets promptly.
  • Document specific statements outlining causes of networking issues and conduct systematic evaluations to provide recommendations to management.
  • Efficiently manage all duties for checking degradation.
  • Provide customer care service for all projects and for a defined time period following project completion.
Skills :

  • Candidate should be Responsive and Punctual. Work with full ownership and dedication.
  • Flexible in Travelling and timings.
  • Must be good in email, correspondence, verbal and written communication skills, maintaining records and documentation area.
  • Must maintain a professional working attitude with co-workers and customers.
  • Ability to work in team, innovative, proactive and flexible along with good communication skills.
  • Understanding of IP Networks, troubleshooting utilities awareness, Router and Switch basic troubleshooting with view only commands.
  • Aware with Network Monitoring systems (NMS), nodes status, logs, events and reports
  • Familiar with WiFi, Router and switch configurations of IP routing, VLAN configuration, QoS for Voice/Data/Internet networking.
  • Physical media knowledge of Wireless and Wired technologies (Radio, 4G/LTE, Fiber optics, GPON)
  • Good listening and interpersonal skills

Interested candidates are invited to send their CVs to hrgit@gerrys.net with the subject lineNetwork Support Engineer – Your Name”.
Experience: 2-3 Years of relevant experience proven experience in “Business development and sales.

Qualification: Bachelor’s & Master Degree in Business Administration, Marketing, or related field.

Certifications: Minimum CCNA/CCSA/CCNP

DUTIES AND RESPONSIBILITIES:

  • Development and coordination of general and advanced project planning initiatives. Assist in identifying new business opportunities by conducting market research, analyzing industry trends, and evaluating potential partnerships or collaborations.
  • Analyze business processes in an organization and makes recommendations to improve their effectiveness in supporting the customer’s strategic business goals.
  • Plan detailed sales strategies, draft pitch proposals, and execute for all assigned accounts. Build and maintain relationships with existing and prospective clients through regular communication, meetings, and follow-ups to understand their needs and provide solutions.
  • Develop detailed work breakdown structure (WBS) and escalation planning.
  • Risk Management.
  • Engage contingency plans in case of crisis for problem resolution and closing.
  • Management of extended implementation resources, including Avaya resources across multiple projects and multivendor resources.
  • Executive Level communication of project progress in decision-making Steering committees and day to day communication
  • Provide backup support to Network Operations Center (NOC) and manage operating field groups.
  • Consistently update knowledge on emerging market opportunities and evolving trends, and keep abreast of competitor activity in the industry.
  • Research on industry developments to identify improvements and communicate to Management accordingly.
  • Organization and leadership of a multi-project or program work effort, including tracking and managing the execution of plan deliverables
  • Provide customer care service for all projects and for a defined time period following project completion.
Skills :

  • Having a command on MS word, MS excel, power point & email drafting.
  • Understanding of the specific industry or market segment in which the company operates, including key players, trends, and challenges.
  • Basic project management skills to coordinate cross-functional teams, manage timelines, and ensure successful project delivery.
  • Capability to analyze data and metrics to evaluate the effectiveness of business development strategies and make data-driven decisions.
  • • Strong verbal and written communication skills are essential for building relationships with clients, presenting proposals, and articulating value propositions

Interested candidates are invited to send their CVs to hrgit@gerrys.net with the subject lineBusiness Development & Coordinator – Your Name”.